Frequently Asked Questions at Waverly Care

We provide a free, no-obligation in-home consultation to determine what services you may want or need, answer any questions you have, and decide which of our caregivers would be your loved one’s best caregiver.

The Manager and Vice President of Waverly Care interviews each caregiver personally, and we directly employ, rather than contract, the caregivers we send to your loved one’s home. All Waverly Care caregivers must pass 2 face-to-face interviews, at least 2 positive professional reference checks, State criminal clearance, Penndot 10-year Driver’s record, drug screening, county criminal record checks, the Office of Inspector General check, and infectious disease screening. We require a comprehensive orientation program and regularly review each employee’s performance. This process allows us full control over the quality of services we provide to you.

Waverly Care employs licensed certified nurse aides, home health aides, and social caregivers with a variety of backgrounds. We provide ongoing training to our associates in areas including, but not limited to, Alzheimer’s care, skin care, person-centered care, transfer techniques, infectious disease control, nutrition, elder abuse and neglect, incontinence and constipation, pain levels, guidelines for performing personal care, and end-of-life care.

Waverly Care sends an invoice, and you can pay with a check, or ACH electronic payment. You won’t submit payment directly to caregivers. If you have a long-term care insurance policy, we will prepare and submit the necessary documentation to facilitate your reimbursement.

We don’t require a long-term contract for our caregiver services. Instead, you can cancel, temporarily suspend services, or make schedule changes by giving us at least 24-hour notice.